Frequently Asked Questions
Everything you need to know about your Moving Life shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, at Moving Life, we prioritize ethical manufacturing and use eco-friendly materials such as organic cotton and recycled polyester in over 70% of our collection.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey.